Customer Reviews

Everyone was courteous, and frank went above and beyond to help us find the right vehicle.

I Brought My Vehicle In, And am very satisfied with the work done by griffin. I will recommend your body shop to others.

I took my truck in for an oil change and tire rotation before a long road trip up North... After picking up the truck, I heard a very faint rumble from the rear of the truck, and thought it was just because the tires were just rotated. On the way home from up North, there was a very loud rumble coming from the back of the truck - over that weekend it got louder and more constant, and began to shake and drive horribly, so I took it to a friend to look at it. It turns out that all 5 lug nuts were not tightened on one of the wheels, and I had snapped a wheel stud, and the wheel was ready to come off. Thankfully that tire did not come off while on the freeway! I had the truck towed to Griffin, they were extremely apologetic, and fixed the problem at no cost to me. New rim, hub, wheel bearing and other miscellaneous rear end parts, plus paid for a rental car for several days. Steve the Service Writer kept in touch on the progress. They really stepped up and remedied a very unpleasant and dangerous situation - way to go Griffin! It remains to be seen if I will go back for routine service, but this goes a long way towards me doing so.

Very nice dealership. Very nice inventory for new and pre owned trucks and cars for good prices. Now is time to check out America's favorite brand that would be Ford

My son and I broke down on Friday and had our truck towed to Griffin Ford. When they found out we were from Colorado they did everything they could to get the truck running and get us out of there. Ended up being more than they expected so they even worked on Saturday so first thing Monday we could get back on the road. Have never been treated better than we were treated there.Thank all of you for being so GREAT!!Deb and Greg