Customer Reviews

My recent leasing experience from Griffin Ford was absolutely superb!!! This was the 3rd company vehicle I have leased from Griffin within the last six years. The salesperson from my first 2 leases had moved on and there was also a new GM and Finance Manager. Despite the new faces, the team treated me with the same professionalism, friendliness, expert vehicle knowledge, and excellent customer service I had gotten accustomed to with my previous leases. The team I dealt with is top notch, made certain I got the best possible deal on the new leased vehicle as well as my previous leased vehicle which I was turning in 6 months early, were patient with me through the process as I took a few days to make up my mind, and went above and beyond to make certain that my buying experience was efficient so as to keep the time I spent at the dealership to an absolute minimum. I, in particular, appreciated the complimentary floor mats that my salesperson and the GM included at no charge due to my past patronage. That gesture was not necessary but definitely a nice touch. In the end, I had a VERY positive experience and would HIGHLY recommend!!!

I had a unique problem with my brake system that took a while to pin point and diagnose. They worked with me and made sure I knew what was going on every step of the way. There were a couple snafoos along the way, but like I said... it was a unique issue that required multiple diagnoses to completely resolve. Overall I am more than happy with the service I recieved.

Mark was great to work with; not pushy at all and listened to what we were looking for. Closing on both vehicles was very easy, too!

Was given a great deal, and Tony Miller was gracious enough to hold.vehicle for a week until I got there. What friendly service, painless finance and purchase process, and a fantastic warranty. Will definitely return!!